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About Carizon

Carizon is a source of hope for our community. When children, youth, adults, couples or families face life’s challenges, Carizon programs and services provide the care and compassion to help them achieve wellness.

 

Carizon specializes in children’s mental health, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and collective wellness.

With a head office located in the heart of the City of Kitchener, Carizon provides a full spectrum of services in more than 70 locations throughout the Region.

Carizon is committed to providing services in a way that respects the dignity and independence of people with disabilities. Carizon strives to give individuals with disabilities opportunity to access services and to benefit from the same services, in the same place and in a similar way as others, unless an alternative measure is necessary to enable the person to access services.

Carizon is dedicated to ensuring that our organization remains a vital leader in the Region of Waterloo and that our programs and services are relevant, accountable and of the highest quality.

Mission and Vision

Mission and Vision

Carizon specializes in children’s mental health, youth engagement and development, family violence services, individual and family counselling, parental support and education, credit counselling, workplace resilience, settlement support and community wellness.

VISION

Hope ~ Wellness ~ Community

MISSION

We help families thrive in their communities by strengthening their mental health and wellbeing.

STRATEGIC DIRECTIONS

  1. Deepen our Family Focus
  2. Innovate to Improve Customer Experience
  3. Build Carizon Culture
  4. Promote System Change Through Collaboration

VALUES

Be your whole self
We embrace individuality and believe every person has value

Be a proud Carizon ambassador
At work and in serving our communities

Be relentless in pursuing a better tomorrow
A continuous journey of innovation, collaboration and growth

STRATEGIC PLAN 2018 – 2022

Charitable Registration Number: 10688 0115 RR0001

 

LAND ACKNOWLEDEMENT AND EQUITY STATEMENT

Learn more about the land that enables our work and Carizon’s commitment to equity.

OUR EQUITY JOURNEY

We created a visual to summarize our equity journey and highlight a few of the actions we have taken to support our Diversity, Equity, and Inclusion approach.

FUNDERS

Carizon expresses its profound appreciation to the following funders listed in the link above.

Accredited by Canadian Centre for Accreditation

Board and Leadership

Board and Leadership

Our volunteer Board of Directors provide leadership and help us guide Carizon’s strategies, ensuring that our mission remains at the centre of what we do.

BOARD MEMBERS

Lori Payne, Board President
Dorothee Retterath, Past President and Acting Vice Chair
Amy Butler
D’Arcy Delamere
Benton Leong
Mathuri Mayakrishnan
Ryan McCartney
Craig McNiven
Sherry Wagler
Gillian Wells
William Zhou

LEADERSHIP TEAM

Tracy Elop, FCPA FCA, CEO
Lisa Akey, Director, Programs and Services
Lesley Barraball, Director, Programs and Services
Debbie Engel, Director, Programs and Services
Julie Newman, Director of Talent Management and Engagement
Kavita Ramkumar, Director of Corporate Supports
Sandra Villarraga, Director of Fund Development and Communications

Learn about Carizon’s CEO on “The Global Shuffle” Podcast Interview with Derek Vollebregt

Client Rights

Client Rights

As a Client of Carizon, you have the right to:

~ Participate in Your Care

~ Be Respected

~ Quality and Confidentiality

Client Rights Statement

Hours of Operation

Hours of Operation

HEAD OFFICE HOURS AT 400 QUEEN ST., KITCHENER

Monday to Thursday, 9 a.m. – 8 p.m.

Friday, 9 a.m. – 5 p.m.

Remote sessions are available by appointment only on select Saturdays.

Client Rights Statement

Environment

Environment

SCENT FREE ENVIRONMENT

Please be advised that Carizon is a scent-free environment. Carizon has staff, volunteers, clients and visitors with scent sensitivities. Please avoid using scented products before your visit.

Thank you!

Publications

Publications

2022 IMPACT REPORT

What does it mean for Carizon to be in a relentless pursuit of a better tomorrow? 

It means that in the face of an ever-changing world, we continue working to ensure that families’ wellbeing is at the center of everything we do.  

Each story in our 2022 Impact Report speaks to Carizon’s relentless pursuit of a better tomorrow for the families we serve.  

2021 IMPACT REPORT

Connection is transformative. 14,074 individuals transformed their lives during a period of unprecedented turmoil, thanks to the connections they established at Carizon.

Thank you, Waterloo Region, for rallying behind mental health services in our community. We never turn away someone in need, thanks to your support.

Read more about the impact we have had on the community in our 2021 Impact Report: Helping Families Thrive Through Connection.

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