For You as an Employer

For You as an Employer

Making a referral

From time-to-time, personal problems become chronic and an employee can no longer balance their life due to challenges affecting work such as anger management, financial distress, divorce affecting work, or difficulty getting along with co-workers. Mental health issues, such as depression and anxiety, or dealing with alcohol/drug misuse can get in the way of performance. Professional help can assist the individual in getting back on track and avoiding termination or other workplace consequences.

Your EAP enables employees and their immediate family members to reach out for support on their own. Additionally, as an employer, you are able to refer individuals to the EAP. This can be as simple as an informal reminder of the program. In more serious work performance situations, a more formal process may be appropriate.

  • give focus to appropriate action the employee can take
  • connect the employee to resources
  • assist with performance recovery
  • enable the manager to focus on the work of the team, confident that the other issues are being dealt with
  • mitigate the organizational risk of escalating issues

Questions about making a referral or looking for more information about a more formal process? Call or email for more information – or 1-800-743-4140.

Workplace trauma or critical incident

A critical incident is an extraordinary event, which has a stressful impact sufficient enough to overwhelm the coping skills of either an individual or group. Our Critical Incident Stress Management (CISM) services can reduce the acute distress, facilitate individual and group resiliency and foster a solid return to productivity and personal/workplace wellness. Our services can help you manage a difficult organizational challenge. Having support available immediately after a traumatic event will lessen the long-term effects and strong reactions that people often experience.

  1. Immediate telephone consultation by our critical incident response personnel to develop the customized response plan including immediate on‐site clinical support, individual or group counselling support, and follow‐up as required.
  2. An initial meeting with the management team of the affected area. Your perspective is critical to the assessment. This meeting also provides a safe forum to ask questions about managing the crisis, reactions, and to what can be anticipated.
  3. A meeting with the immediate work group most affected is the next step, followed with meetings with the broader group and individual one‐on‐one sessions, as may be required.. The goals are to normalize the recovery process, highlight signs and indicators to pay attention to, offer a forum to help people get back on track and resume their daily lives, and offer practical strategies to help people with ‘survivor’ issues.
  4. A meeting with any other groups who may be affected.
  5. Review with the management team at the end of the on‐site response to debrief and plan any further response.  Note: The discussions in individual and group meetings are confidential; the only information that is shared in the debrief session is information that the participants give permission to share.
  1. Death of an employee in the workplace
  2. Serious injury of an employee in the workplace
  3. Multi-casualty incident
  4. Serious assault of a worker
  5. Death of a non-employee as a result of business operations
  6. Death of an employee outside of the workplace
  7. Injury of an employee outside of the workplace
  8. Significant workplace medical emergency or accident
  9. Excessive media interest surrounding an incident
  10. Any event beyond the range of usual human experience

Experienced an emergency or critical incident,  or looking for more information? Call or email for more information – or 1-800-743-4140.

Workplace violence

Wherever people interact at work there is a potential for violence, regardless of the job. Be equipped to handle violence that occurs (an emergency situation when violence happens), as well as imminent threats (threats to safety when violence is likely to happen) and concerns about violence in the workplace(early indicators). As home of the Family Violence Project, the Carizon team offers services and expertise for workplace violence prevention.

  • Build proactive practices for violence prevention and meet health & safety responsibilities, including awareness building, training on workplace violence, and policy review,
  • Respond to a specific threat, including threat assessment, threat management planning, safety planning, and counselling,
  • Respond in the event of an act of violence.

Our experience is that awareness building for understanding, care and support, is a pre-requisite for an effective “internal reporting system.”

Call or email for more information – or 1-800-743-4140.

Wellness Promotion & Training

Carizon provides workshops, newsletters, and wellness promotion on a wide range of relationship, social and emotional topics that employees say are important to them – change, stress, balancing work and family, communication, money management, mindfulness, strengthening relationships, understanding aggression and dealing with difficult people. We have the capacity to expand our Wellness Services to address issues in particular workplaces.

Call or email for more information – or 1-800-743-4140.

Understanding the impact of your program

On a quarterly basis, or on any other schedule established by you, a utilization report is provided. The report summarizes the number of people who have used the services and key themes emerging during that period. This enables you to monitor the program and detect emerging trends.

On an annual basis, an in-depth Annual Report is provided. This includes trend analysis from previous years, comparison to other programs in your sector, and relevant studies. Anonymous Client Feedback is included. This review offers the opportunity to step back and examine the impact of the program and the insights it reveals in terms of organizational health

Note: Records and other information pertaining to the identity and treatment of any client are confidential.

Learn More About a Carizon EAP

Learn More About a Carizon EAP


Shannon Nicholson

Director of Clinical Counselling

519-743-6333, or


Have Questions?

Have Questions?

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