Updated Tuesday, July 28, 2020
We are open and here for you!
We are now offering pre-arranged in-person services for clients, on a case by case basis. We are also continuing to offer our services over the phone and through video calls.
In line with the Government of Ontario’s Re-Opening Framework, Carizon will be taking a phased approach for returning to in-person operations. Starting July 2020 as part of Phase 1, we are offering face-to-face services for select counselling, community services, and children’s mental health programs, on a case by case basis. Based on client needs, Carizon staff will determine and pre-arrange an in-person service as needed.
Through controlled access to buildings, increased sanitation, and implementing physical distancing and face-covering on-site, our priority is the safety and wellbeing of our clients and employees.
What we learn from Phase 1, we will apply to improve and roll-out Phase 2 to bring more staff and services to our clients and the community in Fall 2020.
To arrange Children’s Mental Health Services through Front Door, please call (519) 749-2932 aand press 1 when prompted.
To make a counselling appointment, please call (519) 743-6333 and press 1 when prompted. If you call outside our regular hours or if we are on the phone, please leave us a message and we will get back to you as soon as we can. If you are in crisis, please call Here 24/7 at 1 (844) 437-3247 or 9-1-1.
To connect with our Community Services team, please call your regular contact. They are available and will talk with you to determine how we can provide the right services to meet your current needs.
To get food at our Community Centres, please call us at the following times and numbers and we’ll book you an appointment:
- Erb West – Call (519) 497-8254 between 12:00 and 3:00 on Monday or Tuesday.
- Paulander – Call (519) 741-1152 between 12:00 and 3:00 on Wednesday, Thursday or Friday.
To find resources that might help you or your family during this challenging time please check out our COVID-19 response website www.carizonforthecommunity.ca and/or follow us on social media by searching ‘Carizon’. We will be updating our social media feeds and website with new resources regularly.
For relevant COVID-19 updates, you can find trusted sources for information including the Region of Waterloo Public Health and Ontario government websites.
We are in this together.
Wednesday March 25, 2020