Updated Service Offerings & Information

Carizon is open for all in-person services for clients. We are also continuing to offer our services over the phone and through video calls.

To make a counselling appointment, please call (519) 743-6333 and press 1 when prompted. If you call outside our regular hours or if we are on the phone, please leave us a message and we will get back to you as soon as we can. If you are in crisis, please call Here 24/7 at 1 (844) 437-3247 or 9-1-1.

To use our Quick Response counselling services, you can come in-person on Tuesdays between 12-6pm at 400 Queen St S in Kitchener, or call (519) 743-6333 ext 1 to book a phone or video session.

To register for any group or workshop, please email groups@carizon.ca or call (519) 743-6333 ext. 3250. Learn more about current group programs and workshops.

To connect with our Community Services team, please call your regular contact or (519) 743-4453 ext. 2383. They are available and will talk with you to determine how we can provide the right services to meet your current needs.

To get food at our Community Centres, please call us at the following times and numbers and we’ll book you an appointment:

  • Erb West – Call (519) 497-8254 between 12:00 and 3:00 on Monday or Tuesday.
  • Paulander – Call (519) 741-1152 between 12:00 and 3:00 on Wednesday, Thursday, or Friday.